Service

ACD has changed substantially over its 50 year life span, primarily due to globalization. At this point, over 70 % of its products are used outside the United States. ACD has followed the Industrial Gas Companies to the four corners of the world and established service centers that are close to our customer;  ACD is totally customer driven!

 

The CryogeCI service co - gold globe dot - 250 wnic Industries Service Companies conduct in-house pump training programs, maintain an extensive spare parts inventory to ensure minimal downtime, train a knowledgeable, friendly staff to answer your questions, and their successful Pump Exchange Program will put your equipment on a cost effective components replacement schedule.

The Service Menu includes the following items. For further details, contact ACD or one of the Service Companies in your area.

 

PROFILEACD Quality - 4 points logo - resized

  • Managed inventory
  • Ultrasonic cleaning of equipment
  • Black light inspection
  • Equipment calibration
  • Pressure testing (all repairs)
  • Serialization of equipment

 

EXCHANGE PROGRAM

ACD pioneered the pump exchange program in 1982. Our exchange program is designed and administered with the concept of keeping your cryogenic pumps pumping, while minimizing or eliminating costly downtime. Exchange pumps and major sub-assemblies are kept on the shelf (Oxygen-Cleaned) to meet immediate customer needs. The vast and innovative array of services help you better maintain your equipment, eliminate costly, unwarranted failures, and remove unnecessary disruptions to your workflow.  For further details on our Exchange Program, contact ACD or one of the Service Companies in your area.

service center

LOCATIONS

From 14 strategically-located service facilities on six continents, we are able to provide genuine OEM parts, best-in-class service, rapid and effective response, technical support and training, and long-term framework service agreements. Through this global network we are able to provide 24 hour support. Please refer to the LOCATIONS page for a complete list of service facilities.

For more details on our Service Programs, contact ACD or one of the Service Companies in your area.